Serve as the primary technical applications resource for laboratory and pilot-scale freeze-drying products, accessories, controls, and related vacuum and refrigeration systems.
$110,000–$125,000 base salary, based on experience, plus eligibility for sales incentive bonus.
- Partner with the sales team to understand customer samples, processes, throughput, quality requirements, and facility constraints, and translate those needs into appropriate system configurations and application recommendations.
- Participate in customer discovery calls, technical presentations, product demonstrations, site visits, and pre-sale evaluations; clearly communicate freeze-drying fundamentals, equipment capabilities, limitations, and value propositions.
- Provide application guidance on sample preparation, pre-freezing, primary and secondary drying, endpoint determination, condenser and vacuum requirements, shelf temperature control, vial and bulk configurations, and selection of appropriate accessories.
- Troubleshoot customer application and process issues in collaboration with sales, technical support, service, engineering, and quality teams, distinguishing application challenges from equipment or service needs and driving issues to resolution.
- Partner with Marketing, Product Management, and Sales to develop and maintain technically accurate sales and marketing tools, including application notes, selection guides, presentations, product demonstrations, competitive comparisons, proposal content, frequently asked questions, training modules, webinars, videos, and customer-facing case studies.
- Bachelor’s degree in pharmaceutical sciences, chemistry, biochemistry, chemical engineering, biotechnology, food science, or a related scientific or engineering discipline
- Nice to have: advanced degree
- Nice to have: process development
- Nice to have: formulation support
- Nice to have: applications science
- Health, Dental, Vision
- 401(K) with company match
- Paid Time Off annually
- Paid Holidays
- Career Advancement Opportunities
Freeze Drying Technical Application SpecialistATS · Remote, US
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