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Manager, Valet

Hard Rock Hotel & Casino Ottawa · Posted Nov 2, 2026

Indiana, United States
3+ years

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Responsible for providing superior guest services to both internal and external customers through the coordination and supervision of the Valet Department at Hard Rock Casino Northern Indiana.

Responsibilities

Conducts himself/herself in accordance with all Gaming Commission Regulations and departmental policies
Works with existing Hard Rock standards and develops property-specific standards
Manages daily work assignments of valet functions
Assists with department budget and ensures operational supplies inventory is maintained
Works with chosen MIS to ensure proper use of ticketing system

Requirements

High School diploma or equivalent required
Hospitality Management Degree preferred
Nice to have: Hospitality Management Degree

Skills

hospitality leadership front services knowledge of computers Excel Word Outlook

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