- Philadelphia, Pennsylvania, United States
- Hybrid
- Full-time · Mid
- 3–5 years
Embed with internal teams to map workflows, find the largest bottlenecks, and redesign the whole workflow around AI rather than speeding up a single step.
Compensation
competitive benefits and compensation
Responsibilities
- Embed with internal teams to map workflows, find the largest bottlenecks, and redesign the whole workflow around AI rather than speeding up a single step.
- Build internal tools that replace manual processes.
- Automate multi-step workflows end to end: validation, approvals, notifications, status tracking, and exception handling.
- Prototype in days with AI coding tools and LLMs, then harden what sticks with testing, logging, error handling, and documentation.
- Measure results: cycle time, tickets deflected, hours saved, and error rates.
Requirements
- Bachelor's degree in a related field or equivalent practical experience
- Nice to have: Payments
- Nice to have: fintech
- Nice to have: PCI DSS
- Nice to have: SSO/OAuth