- Remote, United States
- Remote
- Full-time
- 20+ years
Lead travel operations, training, and client support for a remote travel management team.
Responsibilities
- Build and deliver formal training materials for agents
- Coach travel professionals one‑on‑one
- Mentor team members for growth
- Handle complex bookings and international itineraries
- Support day‑to‑day operations and client escalations
Requirements
- Nice to have: Experience creating formal training materials
- Nice to have: Experience with Zoho Desk or similar service management platforms
- Nice to have: Track record of improving team performance
- Nice to have: Prior experience managing international travel programs