- Coral Springs, Florida, United States
Dispatcher – Evening Shift
Responsibilities
- Schedule and dispatch HVAC and plumbing technicians based on location, availability, job requirements, and urgency.
- Monitor technician progress and adjust assignments to account for delays, cancellations, and new service requests.
- Provide customers with arrival windows and timely updates when schedules change.
- Give technicians accurate job details, customer notes, and access instructions.
- Coordinate urgent service requests and involve management when additional support is needed.
Requirements
- Nice to have: HVAC
- Nice to have: plumbing
- Nice to have: home services