- Austin, Texas, United States
- $37–$42 per hour
- 4–6 years
Maintain the integrity, performance, and uptime of GPU-based data centers, focusing on advanced technical operations and incident management.
Compensation
The base salary range for the Network Operations Technician III is $37-42/hr USD. This pay range reflects the broad, minimum to maximum, pay range for this job for the location for which it has been posted. Compensation decisions are dependent on several factors including, but not limited to, an individual’s qualifications, location where the role is to be performed, internal equity, and alignment with market data.
Responsibilities
- Respond to alerts and incidents for systems, jobs, and GPU cluster failures.
- Troubleshoot servers, GPU clusters, and network equipment at global datacenter locations.
- Collaborate with NOC I and NOC II to resolve tickets.
- Lead resolution efforts for complex and critical incidents and upgrades, escalating to the Supervisor as needed.
- Assist customers with ticket triage and advanced troubleshooting using Jira (Atlassian).
Requirements
- Nice to have: Advanced Linux
- Nice to have: Kubernetes
- Nice to have: Docker
- Nice to have: AI/ML certifications