- Remote, Switzerland
- Remote
- Senior
- 8+ years
Provide technical account management for HPC and cloud customers, resolving complex hardware and software issues and ensuring customer satisfaction.
Compensation
Widely considered to be one of the technology world’s most desirable employers, NVIDIA offers highly competitive salaries and a comprehensive benefits package.
Responsibilities
- Work with NVIDIA Cloud and Enterprise customers to resolve sophisticated technical issues
- Own and resolve customer issues during installation, operation, maintenance or product application
- Work with the latest hardware and software technologies such as ML frameworks and tools like Spark, Kubernetes, and Ceph
- Be a technical resource, develop, re-define, and document standard methodologies for support processes
Requirements
- Bachelors degree or equivalent experience
- Nice to have: large-scale HPC or AI cluster environments
- Nice to have: support escalation
- Nice to have: SRE
- Nice to have: production engineering