- Seattle, Washington, United States
The Platform Engineer helps keep business-critical systems stable, secure, integration, and available for continuous operations. The role ranges from platform engineering, deployments, integrations, system improvements and complex production troubleshooting to routine application, mobile-device configuration.
Responsibilities
- Engineer, configure, maintain, and support Terminal Operating Systems (TOS), Gate Operating Systems (GOS), and the applications, integrations, middleware, data stores, infrastructure, and operational technologies supporting marine terminal and gate operations.
- Troubleshoot production issues, analyze logs and system performance, restore service, identify root causes, and coordinate internal teams and vendors to implement durable solutions.
- Lead or support platform deployments, upgrades, patches, and releases, including technical planning, testing, production readiness, cutover, rollback, validation, operational handoff, and post-deployment support.
- Maintain the integrations, message brokers, data stores, caches, network-dependent services, hardware, and field technologies connecting terminal platforms with operational equipment, enterprise applications, and external partners.
- Identify and implement improvements to platform reliability, scalability, availability, monitoring, automation, deployment, and incident resolution.