Referso Jobs

Client Care Manager

GHY International · Posted Nov 4, 2026

Open

Remote, United States
Remote
Full-time · Manager
$60K–$60K per year
5+ years

Client Care Manager

GHY International · Posted Nov 4, 2026

Open

Remote, United States
Remote
Full-time · Manager
$60K–$60K per year
5+ years

Client Care Manager

GHY International · Posted Nov 4, 2026

Open

Remote, United States
Remote
Full-time · Manager
$60K–$60K per year
5+ years

Apply with RefersoAI Apply on careers page

Lead a team responsible for delivering timely, compliant, and exceptional service to GHY clients, managing client relationships, coaching staff, and ensuring customs activity meets regulatory and quality standards.

Compensation

Starting at $60,000, based on experience.

Responsibilities

Lead and develop a client care team
Coach and mentor team members
Manage schedules and staffing
Build client relationships and serve as escalation point
Coordinate with government agencies and vendors

Requirements

Certified Customs Specialist (CCS) designation

Skills

customs brokerage trade client relationship management coaching leadership HTS classification GRIs General Notes

Client Care Manager

GHY International · Posted Nov 4, 2026

Open

Remote, United States
Remote
Full-time · Manager
$60K–$60K per year
5+ years

Apply with RefersoAI Apply on careers page

Lead a team responsible for delivering timely, compliant, and exceptional service to GHY clients, managing client relationships, and ensuring customs activity meets regulatory and quality standards.

Compensation

Starting at $60,000, based on experience.

Responsibilities

Lead a team to deliver timely, compliant service
Coach and develop team members
Manage schedules, coverage, workloads, and staffing
Build client relationships and serve as escalation point
Coordinate solutions with CBP, partner agencies, and vendors

Requirements

Certified Customs Specialist (CCS) designation

Skills

customs brokerage trade U.S. Customs regulations HTS classification GRIs General Notes Explanatory Notes PGA requirements

Trade Specialist- Customs Brokerage (#2633)

GHY International · Posted Nov 4, 2026

Open

Remote
Remote
Full-time · Mid
3+ years

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An experienced customs professional who goes beyond processing customs entries to help ensure clients receive accurate, consistent, and knowledgeable support, overseeing day-to-day client needs, auditing shipments, and resolving issues.

Compensation

Fair pay supported by scheduled salary assessments and a performance-based bonus program.

Responsibilities

Own the client experience: support day-to-day client needs, answer questions, troubleshoot issues, and help find solutions.
Audit customs entries and released shipments to identify errors, inconsistencies, and opportunities to improve.
Stay current on CBP regulations and Partner Government Agency requirements, research questions, and help translate regulations into practical guidance.
Communicate professionally with clients, carriers, vendors, Customs, and internal teams to gather information and resolve issues.
Develop and maintain client work instructions, databases, FTA correlations, annual certificates, and other critical account information.

Requirements

Nice to have: Certified Customs Specialist (CCS) designation

Skills

U.S. Customs rules and regulations Customs entry and commercial invoice requirements

Trade Specialist- Customs Brokerage

GHY International · Posted Nov 4, 2026

Open

Grand Forks, North Dakota, United States
Full-time
Based on experience
3+ years

Apply with RefersoAI Apply on careers page

Support and manage client customs needs, audit shipments, maintain databases, and provide regulatory guidance.

Responsibilities

Own the client experience
Audit customs entries and released shipments
Be a customs resource
Communicate with clients, carriers, vendors, Customs, and internal teams
Maintain client work instructions, databases, FTA correlations, certificates

Skills

U.S. Customs rules and regulations Customs entry and commercial invoice requirements Partner Government Agency requirements Tariff classification General Rules of Interpretation (GRIs)General Notes Explanatory Notes Client service Analytical and problem-solving

Client Care Manager

GHY International · Posted Nov 4, 2026

Open

Remote, United States
Remote
Full-time · Manager
$60K–$60K per year
5+ years

Apply with RefersoAI Apply on careers page

Lead a client care team to deliver timely, compliant, and exceptional service to GHY clients, managing people, client relationships, and operational excellence.

Compensation

Starting at $60,000, based on experience. Competitive Compensation: Fair pay supported by scheduled salary assessments and a performance-based bonus program.

Responsibilities

Lead and develop a client care team
Coach and mentor team members
Manage schedules, coverage, and staffing
Build client relationships and serve as escalation point
Coordinate with government agencies and internal teams

Requirements

Certified Customs Specialist (CCS) designation

Skills

customs brokerage trade compliance U.S. Customs regulations HTS classification GRIs General Notes Explanatory Notes

Client Care Manager

Client Care Manager

Compensation

Responsibilities

Skills

Benefits

Client Care Manager

Compensation

Responsibilities

Requirements

Skills

Client Care Manager

Compensation

Responsibilities

Requirements

Skills

Trade Specialist- Customs Brokerage (#2633)

Compensation

Responsibilities

Requirements

Skills

Trade Specialist- Customs Brokerage

Responsibilities

Skills

Client Care Manager

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Requirements

Skills

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General Notes jobs

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