- Lemesos, Cyprus
- Montly incentive Bonus
Provide customer support in German for an iGaming company, handling inquiries via Webchat, Email, and Phone, resolving issues on first contact and escalating when necessary.
Responsibilities
- Effectively communicating with customers in their designated language
- Providing an outstanding client experience and resolving issues on first contact
- Responding to client inquiries via Webchat, Email, and Phone in a timely and professional way
- Escalating requests where needed
- Thoroughly investigating player concerns
Skills
Benefits
- Excellent work environment
- Montly incentive Bonus