- Noida, Uttar Pradesh, India +2 more
- On-site
- Full-time
- 5+ years
Provide L2/L3 support and maintenance for Informatica MDM applications, ensuring availability, performance, and stability of enterprise master data platforms.
Locations (3)
- Noida, Uttar Pradesh, India
- Bangalore, Karnataka, India
- Hyderabad, Telangana, India
Responsibilities
- Provide L2/L3 support for Informatica MDM applications in production and non-production environments
- Monitor application health, data processing jobs, workflows, and interfaces
- Investigate and resolve incidents, service requests, and production issues within SLA commitments
- Perform root cause analysis and implement corrective and preventive actions
- Troubleshoot issues related to match/merge processes, data quality rules, workflows, APIs, and integrations