- San Jose, California, United States
- Full-time · Senior
- $121K–$142K per year
- 5+ years
As the Salesforce Administrator you will serve as an in-house expert on translating our business processes into a scalable system, serving as a key part of the Commercial Systems Technology team, helping to maintain and optimize our commercial ecosystem.
Compensation
Pay Range for this role: $120,750 to $142,060
Responsibilities
- Maintain a holistic view of all business processes and users in SFDC and related integrations to understand cross functional impacts about configuration, process, workflow and reporting
- Act as primary point of contact for SFDC users, provide basic support including resolving errors and generating reports; proactively troubleshoot issues and escalate as needed
- Manage SFDC user on/offboarding, including optimizing access
- Maintain and update sales hierarchy and roster across applicable systems
- Ensure commercial territory alignments are accurately maintained in SFDC, properly approved and documented
Requirements
- Bachelors Degree in business/technical field
- Nice to have: Sales Operations
- Nice to have: Medical device experience
- Nice to have: pharmaceutical experience
- Nice to have: biotechnology experience