- Gurugram, Haryana, India
- On-site
Responsible for sourcing and booking nurses and healthcare professionals, managing client and candidate communications, and achieving KPI targets in a fast‑paced, high‑energy environment.
Responsibilities
- Handling inbound/outbound calls and managing all queries
- Interacting with customers/clients through phone or e‑mail
- Booking nurses/healthcare professionals into shifts
- Handling cancellations and following replacement processes
- Maintaining highest standards of customer care
Requirements
- Nice to have: Out of hours experience