Guest Services Associate
Ronald McDonald House Charities of Southwest Ohio · Posted Jan 1, 2024
- Dayton, Ohio, United States
- On-site
- Part-time · Associate
- $23–$23 per hour
- 2+ years
The Guest Service Associate serves as one of the primary points of contact for families staying at Ronald McDonald House Dayton. This role supports the mission of Ronald McDonald House Charities by helping create and maintain a welcoming, home-like, and supportive environment for families with children receiving medical care at area hospitals.
Compensation
This position pays $23.00 per hour.
Responsibilities
- Promote and maintain a safe, welcoming, and respectful environment for families that reflects RMHC SWO’s mission and Community Standards.
- Uphold House policies and Community Standards during assigned shifts, addressing concerns as they arise and communicating issues to leadership as appropriate.
- Manage guest applications, check-ins, check-outs, visitor registration, room checks, and survey collection.
- Enter and maintain accurate information in the guest database and complete clear documentation of incidents and shift activity.
- Maintain confidentiality of guest information in accordance with organizational policies and privacy standards.
Requirements
- High school diploma or equivalent