- Bradford, West Yorkshire, United Kingdom
- On-site
- Full-time · Manager
- £43K–£48K per year
Lead a team of skilled trade operatives, ensuring the effective delivery of a high quality responsive repairs service across Incommunities.
Compensation
Salary from £43,017 up-to £47,819 per year £1,000 essential car user allowance per year plus mileage
Responsibilities
- Prioritising service improvements and resolving and reducing customer complaints
- Support the service transformation and delivery of the three-year service improvement plan
- Management and utilisation of data systems to monitor, report and drive performance against response maintenance KPI’s
- Identify, manage and execute improvement plans, including preparation of reports and analysis
- Prepare and deliver performance reports to Teams and Senior Managers
Requirements
- relevant housing qualification at Level 4
- City and Guilds Advanced Craft NVQ Level 2