- Colonial Heights, Virginia, United States
- On-site
- Full-time · Associate
- $17–$24 per hour
The Patient Access Representative delivers high-quality customer service to patients of all ages, their families, visitors, medical staff, clinicians and co-workers, ensuring all interactions are courteous, timely and respectful.
Compensation
Compensation Range: $16.75 - $24.12
Responsibilities
- Greet Patients/Answer Telephone
- Collect all patient co-payments and deposits accurately per payer
- Verify and update registration data, including demographic and insurance information
- Secure required referrals/authorizations and link them correctly in the referral module
- Obtain needed referrals and authorizations before scheduled procedures, tests, injections and surgeries
Requirements
- High School Diploma or equivalent
- Associates or Bachelor’s Degree in Accounting, Finance, Business Administration, Healthcare Administration or closely related field
- Nice to have: medical terminology knowledge