- San Diego, California, United States
- Principal
- $172K–$301K per year
- 5+ years
Lead product adoption and growth success for Process Mining and core platform capabilities, ensuring customer satisfaction and retention.
Compensation
For positions in this location, we offer a base pay of $171,900 - $300,800, plus equity (when applicable), variable/incentive compensation and benefits.
Responsibilities
- Be the focal point of contact/coordination for customer programs and events with Product Excellence
- Develop a deep understanding of customer use cases, process improvement goals, and success outcomes
- Establish a trusted strategic advisor relationship with each assigned customer
- Build a strong base of referenceable customers and contacts
- Collaborate with Sales to provide reference for new opportunities