Help desk ticketing system jobs

Information Technology Support Specialist - TS/SCI w/Poly

General Dynamics Information Technology · Posted Nov 9, 2026

Open

Annapolis Junction, Maryland, United States
On-site
Full-time
$34–$46 per hour

Information Technology Support Specialist - TS/SCI w/Poly

General Dynamics Information Technology · Posted Nov 9, 2026

Open

Annapolis Junction, Maryland, United States
On-site
Full-time
$34–$46 per hour

Help Desk Manager

Nord Anglia Education · Posted Nov 9, 2026

Open

Houston, Texas, United States
On-site
Full-time · Manager
5+ years

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The Help Desk Manager is responsible for maintaining an efficient and well-regarded IT help desk, providing excellent customer service and technical support. This role ensures the smooth operation of staff and student devices, prepares devices before each school year, and maintains an accurate inventory of IT assets.

Responsibilities

Take responsibility for the smooth running of staff- and student-facing desktops, laptops, tablets, AV equipment, operating systems, and applications in offices and classrooms.
Monitor the school help desk in support of staff and students.
Take ownership of tickets, set appropriate priorities, and maintain regular communication.
Provide IT onboarding for new employees and technical training for staff.
Organize, support, and manage student devices, including MacBooks and iPads.

Requirements

Degree qualified and/or relevant professional qualification and experience

Skills

Apple-certified technician Apple devices support Windows devices support Help desk ticketing system Google Workspace

Help Desk 2 Livello Junior

EVERIENCE · Posted Nov 6, 2026

Open

Scandicci, Tuscany, Italy
On-site
Full-time · Entry
€1K–€1K per month

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Help Desk Junior di Livello 2, attento ai dettagli che entri a far parte del nostro team di assistenza IT dedicato su cliente in ambito moda/lusso.

Compensation

Retribuzione mensile € 1200,00.

Responsibilities

Fornire assistenza tecnica agli utenti finali
Risolvere problemi hardware
Gestire i ticket per assicurare una risoluzione efficiente delle richieste di assistenza
Assistere gli utenti nella configurazione del sistema operativo, nell’installazione delle applicazioni e nella gestione degli account
Inoltrare i problemi complessi al supporto di Livello 3 o ai tecnici senior

Skills

Windows operating system Basic networking concepts Help desk ticketing system Remote support tools Hardware troubleshooting

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