- Georgia, United States
- Full-time · Entry
- 1–3 years
Support desktop computing environment for a small helpdesk team across North America, developing system images, configuring hardware, and creating documentation.
Responsibilities
- Develop system images and configure hardware for business units
- Create and maintain documentation and standards
- Triage and prioritize service desk tickets
- Assist with projects for System or Network Administrators
- Deploy or decommission equipment at the Alpharetta office
Requirements
- Bachelor’s Degree in MIS or Computer Science desired
- Nice to have: Operating system image deployment
- Nice to have: M365 Administration
- Nice to have: Third party monitoring systems (SolarWinds, Spiceworks, Nagios)
- Nice to have: EDR solutions (CrowdStrike)