- Paris, Île-de-France, France
- Full-time · Manager
- 5+ years
The Procurement Sales & Customer Care Manager – Luxury & Lifestyle Europe serves as the central commercial ambassador for Accor’s procurement engine (Astore) across our European Luxury & Lifestyle portfolio, acting as a trusted procurement partner to owners, Asset Managers, General Managers, and property-level operations heads.
Responsibilities
- Act as the direct point of contact representing Accor Procurement (Astore) to European L&L Hotel General Managers, operations teams, owners, and asset managers.
- Develop and execute account strategies across existing properties to grow the procurement capture rate and drive volume through preferred partner contracts.
- Articulate and demonstrate the total value of Accor Procurement—balancing luxury brand compliance, custom sourcing solutions, competitive pricing, sustainability benchmarks, and bottom-line margin/GOP impact.
- Partner with properties across all lifecycle stages—from construction, conversion, and pre-opening to daily operating phases.
- Lead the onboarding roadmap for new openings and brand conversions, driving user adoption of European procurement digital platforms and ERP tools.
Requirements
- Bachelor’s degree in Hospitality Management
- Bachelor’s degree in Business Administration
- Bachelor’s degree in Supply Chain Management
- Nice to have: Group Purchasing Organizations (GPOs)