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Service Desk Officer

Catholic Education Office - Diocese of Bathurst · Posted Nov 4, 2026

Dubbo, New South Wales, Australia +1 more
On-site
Full-time
A$0–A$87K per year

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Provide first-line technical support and triage service desk tickets, deliver remote and onsite ICT support, communicate with users, support staff and students, promote self-service culture, participate in ICT projects, assist with equipment procurement, budgeting, audiovisual support, ensure compliance with Work Health & Safety policies

Locations (2)

Dubbo, New South Wales, Australia
Bathurst, New South Wales, Australia

Compensation

Salary paying up to $86,935.00 + super

Responsibilities

Provide first-line technical support and triage service desk tickets
Deliver both remote and onsite ICT support across school and office environments
Communicate clearly and effectively with users regarding issue resolution and timelines
Support staff and students in using approved ICT services to enhance teaching and learning
Promote a self-service culture by empowering users through training and support

Skills

ICT support

Operations Associate (Information and Communications Technology , Supply and Procurement)

Operations Associate (Information and Communications Technology , Supply and Procurement)

Responsibilities

Requirements

Skills

Benefits

Service Desk Officer

Locations (2)

Compensation

Responsibilities

Skills

Benefits

ICT support jobs

Responsibilities

Requirements

Skills

Benefits

Locations (2)

Compensation

Responsibilities

Skills

Benefits