- Richardson, Texas, United States
- Full-time · Senior
- $126K–$165K per year
- 7+ years
Lead strategy, architecture, implementation, and support of the Field Service Management platform for NAS service operations, driving business transformation and long-term governance.
Compensation
Compensation: This is a salaried exempt role. The starting salary range for this role and market is between $126,000 - $164,850 annually.
Responsibilities
- Translate business needs into practical FSM solutions that improve service efficiency, technician productivity, and customer experience
- Lead cross-functional initiatives, manage competing priorities, and drive continuous improvement
- Mentor team members, build internal expertise, and establish consistent processes and solution governance
Requirements
- Nice to have: IFS Cloud Service Management
- Nice to have: HVAC
- Nice to have: Manufacturing
- Nice to have: Distribution
- Nice to have: Service operations