Mainframe Production Support Analyst
Genesis10 · Posted Nov 9, 2026
- Plano, Texas, United States
- On-site
- Contract · Mid
- $55–$63 per hour
Providing critical support for enterprise mainframe applications within a 24x7 production environment, involving root cause analysis, debugging, and collaboration with development teams.
Compensation
$55.06 - $63.06 per hour
Responsibilities
- Provide production support for critical mainframe applications in a 24x7 on-call support environment with off-hours rotation
- Perform in-depth analysis of production incidents to identify root causes and implement permanent solutions
- Troubleshoot and resolve application, database, batch, and online transaction issues
- Analyze and debug COBOL programs, JCL, IMS DB/DC, DB2, CICS, VSAM, and batch processing failures
- Review application code and collaborate with development teams to identify defects and recommend fixes
Requirements
- Nice to have: Banking
- Nice to have: Financial services
- Nice to have: ITIL processes
- Nice to have: Incident management
- Nice to have: Change management