- Norfolk, Virginia, United States
- Entry
- $40K–$73K per year
- 1–3 years
Compensation
Pay Range $40,300.00 - $72,850.00
Responsibilities
- Monitor events and incidents affecting Network Transport and service health across the Enterprise
- Document outage information and actions taken to respond to incidents
- Create trouble tickets for incidents and events observed through monitoring tools or customer reports
- Perform initial assessment and triage on the criticality and impact of events
- Facilitate escalation to higher tiers as required
Requirements
- HS Diploma or equivalent
- Nice to have: Prior military experience
- Nice to have: USMC or USN IT experience
- Nice to have: Experience working with networking technologies and data centers