- Bogota, Cundinamarca, Colombia
- Entry
- 2–4 years
Junior Bilingual Major Incident Management specialist
Responsibilities
- Act as the initial point of contact for major incident identification and declaration
- Coordinate incident resolution efforts
- Facilitate effective communication during major incidents
- Document incident timelines, actions taken, and resolution steps
- Contribute to post-incident reviews
Requirements
- Bachelor's degree in Information Technology, Computer Science, Business Analytics, or a related field