Referso Jobs

Senior Associate, Major Incident & Problem Management

Vizient · Posted Nov 5, 2026

Open

Chicago, Illinois, United States
Full-time · Senior
$89K–$156K per year
5+ years

Senior Associate, Major Incident & Problem Management

Vizient · Posted Nov 5, 2026

Open

Chicago, Illinois, United States
Full-time · Senior
$89K–$156K per year
5+ years

Technical Support Engineer

OneAdvanced · Posted Nov 5, 2026

Open

London, England, United Kingdom +1 more
On-site
Mid

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Providing technical support across desktop, mobile, networking, and other IT infrastructure systems for customer sites, predominantly in the Northampton area.

Locations (2)

London, England, United Kingdom
Northampton, Northamptonshire, United Kingdom

Responsibilities

Provide technical support to customers and their end-users
Act as a technical escalation route to the 1st line Service Desk
Logging incidents, service requests, changes and problem tickets in the support platform
Troubleshooting and resolve tickets whilst liaising with users until resolution
Creating / updating training materials, runbooks and knowledge base articles

Skills

networking desktop support mobile support

Application Support Specialist (Enterprise Applications)

Astrolab · Posted Nov 4, 2026

Open

Hawthorne, California, United States
On-site
Full-time · Mid
$97K–$115K per year
3+ years

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Provide administration, support, and optimization of enterprise applications including MES, ERP, and other platforms while ensuring system reliability and compliance with aerospace regulatory requirements.

Compensation

$97,000 - $115,000 / year

Responsibilities

Provide day-to-day admin support for enterprise applications including Manufacturo, NetSuite & backup to Teamcenter / NX support
Troubleshoot application issues, performance problems, and integration challenges affecting the teams
Coordinate with users to resolve software defects, configuration issues, and workflow problems
Scope and gather requirements for new project requests which include customizations, automations and new integrations
Maintain application uptime and performance to support business processes

Skills

Manufacturo NetSuite ITSM practices C#Python JavaScript Power BI

Data Center Technician III

Chenega Corporation · Posted Oct 23, 2026

Open

Albuquerque, New Mexico, United States
On-site
Full-time · Mid
3+ years

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Provide journeyman-level operational support for the DOI Shared Services Enterprise Data Center and Data Center Operations Center, including 24x7 monitoring, facilities and infrastructure operations, inventory, ticketing, access support, equipment installation, break/fix coordination, and documentation.

Responsibilities

Perform 24x7x365 monitoring of ADC infrastructure, enterprise systems, and support systems using government-furnished tools.
Monitor facilities systems including power, HVAC, humidity, UPS, fire systems, cameras, and access controls.
Open, manage, and route incidents and operational tickets to the appropriate support groups.
Escort visitors and vendors in secure areas and ensure compliance with visitor and security procedures.
Install, uninstall, troubleshoot, and resolve power and network connections for servers and infrastructure equipment.

Requirements

Associate’s degree, or equivalent combination of education and experience.
Nice to have: relevant data center, infrastructure, or IT operations certifications
Nice to have: government suitability or clearance

Skills

data center monitoring tools DCIM platforms such as Nlyte operational dashboards

Application Owner & Production Operations Lead

Piraeus Bank · Posted Nov 4, 2026

Open

Athens, Attica, Greece
Hybrid
Full-time · Senior
4–5 years

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The role combines end-to-end application ownership with production operations coordination, ensuring that the ODS platform is well understood, properly configured, well documented, and reliably operated in production.

Responsibilities

Act as the end-to-end functional and operational owner of the ODS platform, including its bank-specific configurations and customizations.
Develop and maintain a comprehensive understanding of business processes, business rules, application configurations, integrations, and platform behavior across environments.
Own application configurations and ensure that changes are properly assessed, documented, controlled, and implemented across environments.
Coordinate day-to-day production support and major incident response, perform initial incident assessment and triage, and drive timely resolution through the appropriate stakeholders.
Coordinate release readiness and production deployments in collaboration with QA, engineering, and other relevant stakeholders.

Requirements

Degree in Computer Science
Information Technology
Engineering
Business Administration
MSc

Skills

Application Ownership Application Management Production Operations

AI Systems Administrator

UserTesting · Posted Oct 21, 2026

Open

Remote, United States
Remote
5+ years

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AI Systems Administrator responsible for deploying and maintaining AI tools and infrastructure while managing traditional IT systems.

Responsibilities

Set up, configure, and maintain MCP servers
Enable and manage AI features within existing SaaS platforms
Provision and support AI agent infrastructure
Support deployment and lifecycle management of AI solutions
Maintain documentation for AI integrations

Skills

Python Bash Git JSON YAML Docker API integration MCP server setup AI feature configuration SaaS platform management Kanban

Director of IT Service Operations

AccorCorpo · Posted Nov 4, 2026

Open

Sydney, New South Wales, Australia
Manager
10+ years

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Lead and continuously enhance IT support services across Accor’s corporate offices in the Pacific, balancing global standards with local business needs.

Responsibilities

Lead, develop and support a high-performing IT support team
Oversee end-to-end IT service operations across the region
Drive continuous improvement through KPI monitoring, automation, and process optimisation
Manage assets, vendors, and service providers
Act as a key point of contact for stakeholders

Skills

ITSM practices workplace technologies asset lifecycle management KPI monitoring automation process optimisation regional budgets P&L responsibility

See full job description

Senior Associate, Major Incident & Problem Management

Senior Associate, Major Incident & Problem Management

Compensation

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Technical Support Engineer

Locations (2)

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Application Support Specialist (Enterprise Applications)

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Data Center Technician III

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Application Owner & Production Operations Lead

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AI Systems Administrator

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Director of IT Service Operations

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ITSM practices jobs

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Locations (2)

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