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1–2 jobs· newest first

Manager-Risk ManagementNew
American Express - Global Commercial Services Italia · Phoenix, US
Hybrid · Full-time · Manager
Customer Training Specialist
Aditi Consulting · Bangalore, India

+10K new in the last hour

Manager-Risk Management

American Express - Global Commercial Services Italia · Posted Nov 11, 2026

Phoenix, Arizona, United States
Hybrid
Full-time · Manager
3+ years

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Own and optimize identity theft / third-party fraud risk strategies for banking onboarding journeys, balancing fraud mitigation, customer experience, operational capacity, and regulatory expectations.

Compensation

Competitive base salaries Bonus incentives

Responsibilities

Own and optimize identity theft / third-party fraud risk strategies for banking onboarding journeys
Develop, maintain, and monitor fraud risk controls, rules, strategies, and decisioning requirements across in-scope banking products
Use data-driven analysis to identify emerging fraud trends, evaluate strategy effectiveness, quantify impacts, and recommend control enhancements
Define and track daily, weekly, and monthly KPIs/KRIs for fraud coverage, pend rates, approval outcomes, disruption rates, losses, and operational performance
Partner with Product, Technology, Compliance, Legal, Servicing, Operational Excellence, and second line risk teams to translate risk needs into executable capabilities and procedures

Requirements

Bachelor’s degree in Business, Statistics, Mathematics, Economics, Computer Science, Engineering, or equivalent work experience
Nice to have: Fraud decisioning strategies
Nice to have: Risk rules
Nice to have: Control frameworks

Skills

Fraud risk management Risk strategy Identity theft Synthetic identity Application fraud Account takeover Onboarding controls Banking fraud typologies Data analysis Strategy performance monitoring SQL Python Hive Big Data tools automation visualization

Benefits

Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits

See full job description

A

Customer Training Specialist

Aditi Consulting · Posted Nov 5, 2026

Bangalore, Karnataka, India
3+ years

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Deliver training programs for the Trust & Safety content moderation team and other smaller teams, including VILT, self-paced learning, and e-learning assets.

Responsibilities

Deliver training programs for the Trust & Safety content moderation team and other smaller teams.
Conduct Virtual Instructor-Led Trainings (VILT), self-paced learning, and E-learning assets.
Coach new hires to work in production queues.
Collaborate with the Quality team to identify and define success metrics for training programs.
Lead role-based training for content moderators, including onboarding and regular updates.

Requirements

BA/BS degree in Instructional Design, Instructional System Technology, Learning Design & Technology, Adult Education, or a related technical discipline, or equivalent practical experience.
Nice to have: Master’s degree in a related field

Skills

Experience with Content Policy or Anti-Abuse Operations Proficiency in using a variety of learning tools to create content Experience managing courses and learners in a Learning Management System

Ability to analyze and produce content through the perspective of a learner

Familiarity with Internet Policy and Trust & Safety risk trends like spam, fraud, identity theft, abuse, and misinformation

Knowledge of adult learning principles and theories, with the ability to adapt based on various situations, individuals, and audiences

Effective and professional communication skills

Passion for learning and utilizing new technologies to deliver effective training

Ability to work collaboratively in a global team environment, as well as independently

Strong organizational and prioritization skills across multiple projects and deadlines

Capability to create processes that optimize an ever-changing environment

Learning Management System

Virtual Instructor-Led Training (VILT)

E-learning assets

See full job description