- Martinez, California, United States
- On-site
- Contract · Associate
- $25–$30 per hour
- 3+ years
Provide Tier 1/Tier 2 desktop and help desk support for end users, troubleshoot hardware/software, support Windows 10/11, manage deployments, handle MFA, and resolve tickets.
Compensation
The pay range for this position is $25.00 - $30.00/hr.
Responsibilities
- Provide Tier 1/Tier 2 desktop and help desk support for end users
- Troubleshoot hardware, software, operating system, and peripheral issues
- Support Windows 10 and Windows 11 environments, including upgrades and migrations
- Assist with laptop deployments, imaging, configuration, and user onboarding
- Handle password resets, MFA-related issues, account support, and access requests
Requirements
- Nice to have: Network Connectivity and Infrastructure Troubleshooting
- Nice to have: Switches
- Nice to have: Wireless Networks
- Nice to have: VPNs
- Nice to have: Basic Networking Concepts