- Buenos Aires, Argentina
- 1–2 years
Responsibilities
- Lead local workshops to clarify in-scope services, delivery model, and system landscape.
- Help clients understand the implementation methodology and project phases.
- Onboard BAU operational teams and prepare key documents (Payroll Calendar, Trusted Source List).
- Provide system access to clients and Operations.
- Implement local service delivery tools (case management, call center, SLA tools).