Service Department Business Development Representative / Customer Service Representative / Internet Representative focused on supporting the Service Department.
Compensation
Income Ranges from Position is from $16 to $20 Hourly plus optional performance bonus by location.
Responsibilities
Handle inbound and outbound calls to support the Service Department, including appointment confirmations, service reminders, and follow-ups.
Use Dealership Customer Relationship Management (CRM) tools to capture and follow up on service leads.
Maintain accurate records of customer interactions and follow up as needed.
Generate daily, weekly, and monthly reports as requested by management.
Provide a friendly, professional, and high-energy experience on all calls to ensure customer satisfaction.
Handle inbound and outbound calls to assist customers with sales inquiries, follow up on leads, schedule sales appointments, and maintain customer information in CRM.
Compensation
Competitive Pay: $14–$20/hour + commission
Responsibilities
Handle inbound and outbound calls to assist customers with sales inquiries
Follow up on leads and schedule sales appointments
Deliver excellent customer service that builds loyalty and trust
Maintain and update customer information in our CRM system
Collaborate with the sales and marketing teams to create seamless client experiences
A highly phone-based remote role supporting a construction business focused on roofing and custom home services, involving inbound lead response, outbound follow-up, cold calling, and appointment booking.
Locations (5)
Colombia
Mexico
Brazil
Argentina
Costa Rica
Responsibilities
Receive and handle calls from leads who submitted forms through the company website