- Amsterdam, North Holland, Netherlands
- Full-time · Lead
As a strategic leader in our Customer Intelligence team, you will lead and develop a high-impact analytics team focused on driving customer order growth. Through mentoring, coaching, and hands-on involvement across all initiatives, you will build a data-driven culture that translates customer insights into actionable strategies.
Responsibilities
- Lead and mentor a talented team, embedding a test-and-learn culture for high-stakes, data-driven decision-making.
- Drive order growth initiatives by being hands-on across all activities, from generating customer insights to designing and analyzing experiments, ensuring every initiative directly contributes to increasing customer orders.
- Develop and execute a strategic roadmap for customer intelligence initiatives that balance insight generation, experimentation, and targeted interventions to optimize customer activation, retention, and order frequency.
- Construct top-down analytical storylines that provide clear conclusions and strategic recommendations to stakeholders.
- Break silos by collaborating closely with cross-functional teams like Product, Marketing, and Sales.
Requirements
- Master's or PhD degree in a quantitative field such as Statistics, Mathematics, Econometrics, Computer Science, or a related discipline
- Nice to have: Artificial Intelligence (AI)