- Bucharest, Bucharest, Romania
- Hybrid
Responsible for coordinating, supporting, managing, and executing Level 2 proactive and reactive maintenance activities for customer-facing services.
Responsibilities
- Perform continuous service, status and performance monitoring
- Collaborate and support 1st level activities
- Conduct daily preventive checks
- Handle tickets and ensure SLA compliance
- Solve claims via email
Requirements
- Bachelor level in engineering (IT, Telecom)
Skills
Benefits
- 25+ vacation days
- Additional 2 days off per year
- Flexy time and hybrid ways of working
- Support for home office
- Medical subscription