- United States, United States
- Hybrid
- Full-time · Mid
- $76K–$137K per year
- 5+ years
Resolve high-severity hardware and network issues across Akamai's infrastructure, leading complex technical escalations, mentoring junior engineers, and driving operational excellence for Akamai's Content Delivery Network and Internet Security products.
Compensation
For US based candidates only - the base salary for this position ranges from $76,100 - $136,900/year; a candidate’s salary is determined by various factors including, but not limited to, relevant work experience, skills, certifications and location. Compensation for candidates outside the US will vary. The compensation package may also include incentive compensation opportunities in the form of annual bonus or incentives, equity awards and an Employee Stock Purchase Plan (ESPP).
Responsibilities
- Reporting and working closely with the cSTS team lead during critical maintenance projects
- Collaborating with Network Infrastructure and Site Reliability Engineering teams to assess issues and initiate swift workflows
- Diagnosing high-level hardware and network issues across the global infrastructure
- Facilitating server repairs by working with ISP and Field Engineers
- Coordinating the return of Akamai equipment back to the warehouse or vendors
Requirements
- Bachelor's degree in technology, a related field, or equivalent professional experience