Customer Support Specialist (Italian Speaker)-Consumer Electronics
Cross Border Talents · Posted Nov 4, 2026
- Lisbon, Lisbon District, Portugal +1 more
- On-site
- Full-time
Serve as the primary point of contact for Italian-speaking customers via phone and email, delivering first-class technical support and post-sales assistance for domestic appliance brands.
Locations (2)
- Lisbon, Lisbon District, Portugal
- Loures, Lisbon District, Portugal
Compensation
Daily meal allowance and performance-based bonus
Responsibilities
- Serve as the primary point of contact for Italian-speaking customers via phone and email
- Deliver first-class technical support and post-sales assistance
- Perform initial diagnostics and troubleshoot product issues using standardized procedures and video guides/tutorials
- Handle customer inquiries regarding product information, order follow-ups, minor repairs, and complaints
- Utilize multiple software platforms seamlessly during customer interactions