- Saraland, Alabama, United States
Responsibilities
- Consults with Service Manager to plan effective work and travel schedule, giving priority to customer need, considering location of machine and availability of parts.
- Diagnoses malfunctions; repairs and/or replaces worn and defective parts; installs new assemblies, adjusts devices and controls - to correct malfunctions and to keep machines in operating condition.
- Provides tools and parts and arranges for facilities to perform repair work (usually on customer premises).
- Inspects, operates, and tests machine upon initial delivery, at specified inspection intervals, and upon completion of any repair work to ensure proper functioning of equipment and its components.
- Reports to Service Manager such information as name of customer, description of machine, nature of malfunction, the time involved in working, driving, and waiting, mileage, etc. so that proper accounts can be charged, and proper billing can be made.