- Fort Worth, Texas, United States
- On-site
- Full-time · Associate
- $19–$26 per hour
As a Delivery Station Customer Service Associate, you will help improve the customer experience by providing in station real-time, hands‑on support to ensure our customers receive their packages on time, as promised.
Compensation
USA, TX, Fort Worth - 18.65 - 25.96 USD hourly
Responsibilities
- Communicating with customers directly in-person, in addition to communicating via phone and email
- Empathizing with and prioritizing customer needs
- Upholding company values and respecting every customer
- Resolving issues and setting appropriate expectations with customers
- Clearly understanding and responding appropriately to the issues that customers present
Requirements
- High school or equivalent
- Bachelor's degree or equivalent
- Nice to have: Bachelor's degree or equivalent
- Nice to have: Performance metrics
- Nice to have: Communication skills