Instrumentation methods jobs

Own customer deployment, adoption, and outcomes for a portfolio of 30-40 accounts, from presales through renewal
Lead deployment planning and implementation across your book, including scoping, deployment plan creation, kickoff meetings, use case alignment, coordination of delivery, and project reporting
Track and manage risks and issues across active deployments, driving resolution before they impact timelines or outcomes
Monitor portfolio health through AI-augmented signals, engaging proactively to accelerate adoption, drive renewals, and deepen stakeholder engagement
Drive product adoption by running live working sessions, identifying new use cases to expand value over time, and showcasing new platform capabilities

Medical, Dental and Vision insurance with 100% employer-paid premiums
401(k) retirement plan with employer match up to 1% of eligible pay
Flexible time off, paid holidays
Generous stipends for wellness, commuter transit/parking, learning and development, new hire home office equipment
Parental benefits including 12 weeks paid parental leave, fertility benefits, adoption support, backup child care

Senior Technical Success Manager, Emerging Enterprise - West