- Bellevue, Nebraska, United States
- On-site
- Full-time · Associate
- $19–$19 per hour
Serves as a representative of the Company while receiving incoming calls from customers and answering questions regarding new business, issued policies and claims.
Compensation
$19.46/hour | Monday - Friday | 8 am - 5 pm $500 Hiring Bonus *for eligible employees after 90 days of employment
Responsibilities
- Interact with caller to determine nature of call and information requested
- Place calls to existing and potential Policyowners to promote conversion, retention and customer conservation
- Follow Company, Division, Identity and Authority procedures to determine how to process each call
- Service policy as appropriate or as requested by initiating plan and coverage changes, ordering requested materials such as billing notices, duplicate policies, etc.
- Answer claim inquiries regarding benefits and claim status such as date processed, if drafts issued