- Lone Tree, Colorado, United States
- On-site
- Full-time · Associate
- $19–$28 per hour
- 3+ years
The Patient Service Associate is responsible to ensure smooth clinic, patient and billing flow by greeting and directing patients to their various appointments, preparing the daily clinic schedule and updating the physicians’ schedules, maintaining patient files and records, interfacing with the different corporate departments and by receiving and directly patient questions to appropriate people.
Compensation
Pay Range (Base Pay): $19.29-$28.12 per hour Starting Pay Range (Base Pay): $22.00-$25.00 per hour
Responsibilities
- Manage a high volume of incoming calls while providing exceptional customer service.
- Greet and assist patients and visitors, ensuring a professional and welcoming experience.
- Schedule new patient, follow-up, and diagnostic testing appointments.
- Verify patient demographics, insurance coverage, referrals, and prior authorizations.
- Maintain accurate patient records and appointment schedules.
Requirements
- High School diploma or equivalent
- Nice to have: Prior medical office experience
- Nice to have: Proficient in computer systems