The Support Services Coordinator will be centrally located in the Naperville office but will also be responsible for site visits and training of the employees in the Hinsdale and Naper/Plainfield locations.
Locations (6)
Naperville, Illinois, United States
Wheaton, Illinois, United States
Hinsdale, Illinois, United States
Saint Charles, Illinois, United States
Bartlett, Illinois, United States
Plainfield, Illinois, United States
Responsibilities
Promote excellent customer service and ensure it is provided by the Support Services staff
Identify and act to resolve any patient flow issues to maintain acceptable lines
Keep up to date with registration and insurance requirements to ensure staff accuracy in coding and entering of patient demographics
Oversee accurate and efficient end of day processing and closing of daily batches by all front desk staff
Responsible for proficient and accurate billing/cashiering, and appointment scheduling
