Care Coordinators are central to the patient experience, serving as the first voice and face for patients, ensuring an organized, warm, and professional experience from the first call through every visit.
Compensation: $19-$23/Hourly
- Create a welcoming, professional first impression for patients, visitors, and referral sources
- Handle front desk operations including patient check-in, check-out, scheduling, insurance verification/authorization, and phone calls
- Review, schedule, and follow up on incoming referrals by gathering information, creating or updating patient records, and helping patients understand next steps
- Keep patient flow and schedules moving by confirming appointments, working waitlists, filling cancellations, and following up with patients who need future visits
- Collect copays, balances, and other patient payments accurately and professionally, including basic payment tracking or reconciliation when needed
- High School Diploma or GED
Care Coordinator - Front DeskNewConfluent Health · Austin, US