- Greenwood Village, Colorado, United States
- On-site
- Full-time · Manager
- 5+ years
Lead the Strategy. Develop the Team. Drive the Results. An accomplished third-party collections leader to lead recovery operations.
Compensation
Annual base salary, plus performance-based incentive compensation.
Responsibilities
- Own day-to-day execution and continuous improvement of collections operations
- Partner with executive leadership, compliance, recruiting, and client-facing teams
- Lead, coach, and hold accountable collections managers, specialists, and outsourced or offshore operational partners
- Develop portfolio segmentation, inventory allocation, dialer campaigns, contact strategies, and staffing plans
- Monitor key performance indicators, including liquidation, right-party contacts, conversion, productivity, quality, and forecast performance
Requirements
- Bachelor’s degree or equivalent relevant experience
- Nice to have: auto deficiency
- Nice to have: mortgage
- Nice to have: student loan
- Nice to have: healthcare (medical debt)