- New York, New York, United States
- Hybrid
- Full-time · Director
- $185K–$300K per year
- 10+ years
Leading the strategic direction and vision of Experience Design for Fargo (Wells Fargo's AI experience), focusing on creating digital experiences that make banking easier, intuitive, and useful.
Compensation
$185,000.00 - $300,000.00
Responsibilities
- Set the design vision and direction for Fargo, establishing a high bar for quality across conversational and AI-powered experiences.
- Lead the design approach for AI-powered experiences, establishing principles and patterns that support customer-centered uses of AI.
- Bring a strong point of view on conversational, visual, and content design while balancing customer, business, and technical needs.
- Stay close to the work with hands-on experience designing conversational UX, interaction flows, and UI in Figma.
- Translate strategy into clear, well-crafted digital assistant experiences across a complex digital ecosystem.
Requirements
- BFA
- BA
- Graduate design degree
- Nice to have: Interaction design
- Nice to have: Visual design