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1–1 jobs· newest first

CD226: Customer Care Solutions Representative
FedEx · Santiago de los Caballeros, Dominican Republic
Full-time

+10K new in the last hour

CD226: Customer Care Solutions Representative

FedEx · Posted Nov 6, 2026

Santiago de los Caballeros, Santiago, Dominican Republic
Full-time
1–3 years

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Customer Care Solutions Representative handling online and telephone contact with external/internal customers and related administration.

Responsibilities

Customer Support
Complaint Handling
Issue Resolution
Case Management
Service Recovery

Skills

Customer Support Complaint Handling Issue Resolution Case Management Service Recovery Traces Invoice Correction Payment Issues Business Onboarding Account Creation Pro-active Prevention Claims Handling

BDG Lead Generation

Microsoft Office

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