- Bangalore, Karnataka, India +2 more
- On-site
- Senior
Senior MFT Support Engineer responsible for operational support, administration, and maintenance of enterprise Managed File Transfer platforms supporting critical B2B integrations and file exchange services.
Locations (3)
- Bangalore, Karnataka, India
- Noida, Uttar Pradesh, India
- Hyderabad, Telangana, India
Responsibilities
- Provide L2/L3 production support for Managed File Transfer services and B2B file exchange platforms
- Monitor, troubleshoot, and resolve file transfer failures, connectivity issues, and processing delays
- Ensure high availability and performance of enterprise file transfer services
- Conduct root cause analysis and implement preventive measures for recurring incidents
- Support platform maintenance activities, upgrades, patches, and configuration changes