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Senior/Principal Support Engineer

Oracle · Posted Nov 11, 2026

Japan
Principal
4–10 years

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Provide technical support for Oracle Integration Cloud and related Oracle Cloud Infrastructure technologies to enterprise customers in Japan and globally, troubleshooting complex issues and collaborating with global engineering teams.

Responsibilities

Provide customer and system support for Oracle Integration Cloud (OIC) and Oracle Process Automation Cloud
Troubleshoot and analyze issues across Oracle Cloud Infrastructure (OCI) services
Collaborate with Oracle Fusion Applications, OCI, and Product Development teams to investigate and resolve customer issues
Provide technical support for Oracle Integration Cloud customers across Japan and global regions
Work directly with Japanese-speaking and English-speaking customers via phone, web, and electronic support channels

Requirements

Nice to have: Oracle Process Automation Cloud
Nice to have: Oracle Fusion Applications
Nice to have: Java EE application troubleshooting
Nice to have: JWT

Skills

Oracle Integration Cloud (OIC)Oracle SOA Suite (Adapters)Oracle Cloud Infrastructure (OCI) services Oracle Database

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