Customer Service Associate
Aditi Consulting · Posted Nov 5, 2026
- Chennai, Tamil Nadu, India
- Entry
- 1+ years
Working with Kindle Direct Publishing (KDP) to address customer concerns from publishers and content providers via email, phone, and chat.
Responsibilities
- Process and respond to email, phone, and chat contacts from KDP website users
- Demonstrate clear and polite written and verbal communication
- Maintain a positive and professional demeanor at all times
- Meet or exceed all quality, productivity, and time management goals
- Follow all site performance and behavior expectations as outlined by management
Requirements
- Bachelor's degree or equivalent