Lead Business Planning & Analysis activities across Digital, Data and IT Finance, partnering with senior leaders to shape decisions, strengthen financial performance and translate complex data into clear, actionable insights.
Responsibilities
Lead Business Planning and Analysis activities, providing high-quality financial insights and decision support to business leaders.
Drive consistent implementation of financial planning processes, strategies and policies across the organisation.
Deliver timely management reporting, forecasts and financial analysis to support informed business decisions.
Lead detailed budgeting and forecasting to support global, regional and business planning.
Develop early-warning financial tracking to identify emerging risks, opportunities and performance trends.
Lead assessment and delivery of Broker and Client NPS & Satisfaction programs for Global Risk Solutions North America, managing external vendors and ensuring quality of Qualtrics-based research.
Responsibilities
Assess current NPS programs and recommend operating models
Evaluate and select external research vendors
Direct vendor execution on Qualtrics programming and QA
Oversee data analysis and key driver analysis
Build executive-ready results and presentations
Requirements
Nice to have: Multi-country research
Nice to have: Multilingual research
Nice to have: Experience in commercial insurance or brokerage
Lead the global Site Experience Survey Program, driving research, analysis, and insights to inform workplace design and strategy across Salesforce’s Real Estate & Workplace Services organization.
Locations (3)
San Francisco, California, United States
Chicago, Illinois, United States
Atlanta, Georgia, United States
Compensation
The typical base salary range for this position is $117,400 - $177,600 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $140,900 - $193,700 annually.
Responsibilities
Own and execute the global Site Experience Survey Program end-to-end
Develop longitudinal benchmarking and refine survey instruments
Apply statistical techniques to uncover non-obvious trends
Integrate survey data with spatial telemetry and observational data
Support market research design and execution to help clients understand audiences and make evidence-based decisions.
Compensation
The salary range for this position is $60,000 to $70,000. Your final salary will be determined based on your training, relevant experience, and location.
Responsibilities
Collaborate with strategists to define research hypotheses and translate them into research objectives.
Review existing internal, client-provided and third-party data sources to ground new research in relevant context.
Draft, refine, and program surveys—including incorporating client edits and creative testing needs.
Support research project execution from end-to-end, ensuring deadlines are met on tight timelines.
Support the full survey lifecycle: launch, monitor, close, and coordinate panel providers.
Requirements
Nice to have: experience in marketing for higher education