- Brooklyn, Ohio, United States
- Hybrid
- $19–$25 per hour
- 2+ years
Responsible for processing and managing wire and real-time payments transactions, including research, client communication, and compliance oversight.
Compensation
This position is eligible to earn a base hourly rate in the range of $18.75 - $25.00 per hour. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes incentive compensation which may include production, commission, and/or discretionary incentives.
Responsibilities
- Conduct research online and in repositories according to the terms of the Service Level Agreement (SLA).
- Navigate various payment channels, including OLDs and Hogan.
- Ensure client errors are minimized and eliminate controllable losses and privacy breaches.
- Answer customer service calls to inquire about Wire & RTP transactions and to initiate wire transactions.
- Perform secondary review and release on Wire & RTP transactions potentially exceeding millions of dollars.
Requirements
- Nice to have: payment processing experience
- Nice to have: electronic payments processes
- Nice to have: Wire and RTP compliance
- Nice to have: Dovetail or comparable systems
- Nice to have: HOGAN