- London, England, United Kingdom
- 4+ years
Lead the New Look CRM Loyalty and App strategy, driving customer engagement, retention and revenue growth across all channels.
Responsibilities
- Develop end-to-end CRM loyalty strategy
- Design and deploy global customer loyalty programs
- Manage push and email communications
- Analyze performance and generate insights
- Coordinate seasonal planning and cross-functional collaboration
Requirements
- Degree level or equivalent qualification
- Nice to have: Experience in online fashion retail
- Nice to have: Experience with campaign management process
- Nice to have: Experience with data agency